Refund Policy | Hotel Contracting Hub

Refund Policy – Hotel Contracting Hub

Last Updated: March 1, 2025

At Hotel Contracting Hub, we strive to provide high-quality digital resources and consulting services. Due to the nature of our products, we maintain a strict no-refund policy, with limited exceptions outlined below.

By purchasing a contract template, or consulting service from hotelcontractinghub.com, you agree to this Refund Policy.

1. Digital Products – No Refunds

All purchases of digital content, contract clauses, templates are non-refundable due to immediate access to downloadable materials.

✔ One-Time Digital Purchases: Once a contract clause, template, or toolkit has been purchased, no refunds or exchanges will be provided.

2. Consulting Services – Limited Refund Policy

✔ Consulting sessions can be rescheduled with at least 24 hours’ notice.

✔ If you cancel within 24 hours of your appointment, the session fee is non-refundable.

✔ No-shows or missed appointments will not be refunded.

If a session is canceled due to an emergency or unforeseen event on our end, we will either reschedule or issue a full refund.

3. Payment Disputes & Chargebacks

If you dispute a charge without contacting us first, we reserve the right to revoke access to our services and challenge the dispute with our payment processor.

For billing questions or concerns, contact us at [email protected] before initiating a dispute.